Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.3
Location
7.6
Service
9.1
Dining
7.1
Guest reviews
7.4/10
based on 16 reviews
8.4
8.4/10 based on 1737 reviews
Ray
United States,
October
2024
7.8/10
Overall, I had a pleasant stay at the hotel, which is centrally located and convenient for exploring the city. The staff was friendly and welcoming, which made my experience even better. However, the dining options left a bit to be desired, and the rooms were smaller than expected. Still, the value for the price paid was commendable.
Rooms
6.0
The rooms were on the smaller side by NYC standards and didn't quite match the photos showcased on their site, but they were clean and comfortable enough for my needs.
Service
9.0
The service was excellent, with friendly and competent staff who were always willing to engage in conversation. I appreciated the thoughtful welcome basket they placed in my room.
Location
10.0
The hotel's location was a big plus, being in the city center and close to everything I wanted to see. It made my daily outings really convenient.
Dining
7.0
The dining experience was good, offering a variety of options, but the breakfast could have been better as some items were only lukewarm.
Facilities
7.0
The hotel's facilities were decent, but there wasn't a standout amenity that wowed me.
Thomas
United Kingdom,
September
2024
8.0/10
My stay at this hotel was quite enjoyable. The location is fantastic, sitting just outside central Tingvalla in Karlstad, making it easy to explore the area. The rooms were small but very clean and served their purpose well. I found the staff to be friendly and helpful. On the downside, while the dining options were tasty, I felt there could have been more variety, especially for breakfast. Overall, it offers great value for money.
Rooms
7.0
The rooms were small but beautifully clean, serving their purpose well.
Service
9.0
The staff always appeared to be quietly working away and were courteous and helpful.
Location
9.0
The hotel is just outside central Tingvalla in Karlstad, close to all the sights.
Dining
7.0
Breakfast was good, with a typical spread including eggs and cheese, but I wished there were more options available.
Facilities
8.0
I didn’t get to use many facilities, but they seemed well-maintained.
Christopher
United Kingdom,
September
2024
7.4/10
The hotel is conveniently located just outside central Tingvalla in Karlstad, making it easy to explore the city. The rooms, although clean and fresh, were quite tiny and I could hear my neighbors talking through the walls, which wasn't ideal. The service was incredibly friendly and made my stay feel warm and welcoming. Dining was good with a tasty breakfast included, but the noise from the nearby railroad made it difficult to sleep comfortably with the windows open.
Rooms
6.0
The rooms were clean, fresh, and equipped with nice furniture, but quite small and barely decorated, making them feel cramped. The restroom was big, which was a plus.
Service
9.0
The service was really friendly and helpful, providing an 'at home' feeling during my stay. Every staff member, from the front desk to housekeeping, was amazing.
Location
7.0
The location was strategic for any tour of the city, but being close to the railroad made it impossible to open the windows and still sleep through the night.
Dining
8.0
The breakfast was tasty and included in the rate. It offered a good selection, freshly prepared, which I really appreciated.
Facilities
7.0
The overall facilities were decent, but nothing particularly standout.
Andrew
United States,
August
2024
8.6/10
The hotel has a fantastic location, right in the city center and just a short walk from the train station. The rooms are very clean and have comfy beds, but the Wi-Fi wasn't included, which was a bit disappointing. The service was exceptional; the staff was welcoming and helpful throughout my stay. Overall, I felt it offered good value for money.
Rooms
9.0
The rooms were very clean with comfy beds and a large flatscreen TV.
Service
10.0
The staff were amazing, always welcoming and prompt in helping with my luggage.
Location
9.0
The location was splendid for exploring the city, just a 10-minute walk from the train station.
Dining
8.0
I found the breakfast included in the rate to be wonderful, with traditional regional homemade products.
Facilities
7.0
The facilities were well-kept, but I didn't find anything particularly luxurious.
Katie
United States,
July
2024
7.0/10
I had a pleasant stay at this hotel, situated in a charming village atmosphere which felt quite relaxing. The rooms were clean and a good size, but it did get a bit hot during my visit. The staff was friendly and welcoming, which really enhanced my experience. However, the dining options could use some improvement as breakfast turned out to be a bit monotonous. Overall, it was a decent value for money stay in a unique setting.
Rooms
8.0
The room was a good size and beautifully clean, featuring a walk-in style shower. It was quite hot during my stay, but overall, it was a comfortable accommodation.
Service
9.0
The staff was constantly working quietly but were always courteous and helpful. I appreciated the nice welcome basket in my room, which was a sweet touch.
Location
7.0
While the hotel is not located right in the city center, it was in a relaxing village atmosphere near Karlstad. The interesting old prison building adds a unique twist to the location.
Dining
5.0
The dining experience could have been better; the breakfast was a bit boring and the eggs were cold.
Facilities
6.0
The facilities were decent but could use some more variety to enhance the overall experience.
Rachel
United States,
June
2024
8.0/10
I had a lovely stay at this hotel with super friendly staff and a comfortable room, though I wished the location was a bit closer to the city center. The breakfast spread was really nice, featuring lots of healthy options, but some items could have been warmer. Overall, it's a great value for what you get.
Rooms
8.0
The room was cozy and very comfortable, with a fantastic bathroom featuring a walk-in shower.
Service
10.0
The service was outstanding; the staff was warm and welcoming, making me feel right at home.
Location
7.0
The hotel is not in the very city center, which was a bit inconvenient, but it’s close to some nice cafes and shops.
Dining
7.0
Breakfast was generous and well presented, with lots of healthy choices, but I found some of the eggs a little cold.
Facilities
8.0
Facilities were good, but I didn't get to explore everything due to my short stay.
Lisa
United States,
June
2024
7.4/10
I had a pleasant stay overall, enjoying the clean and comfortable rooms. The staff was friendly and helpful, which made my experience more enjoyable. The location was convenient, just a short walk from the train station, but I was a bit disappointed that the parking wasn’t free as advertised. The dining options were varied and delicious, making for a great start to my day.
Rooms
7.0
The room was lovely but a little on the small side, almost feeling cramped at times. Overall, the cleanliness was a plus.
Service
8.0
The staff were service-minded and helpful, which really made a difference in my stay.
Location
6.0
The hotel is situated about 10 minutes from the train station, which is pretty convenient for travelers. However, the noise from the nearby kitchen impacted my ability to sleep comfortably.
Dining
9.0
Breakfast was quite good with a variety of options, including fresh fruits and delicious baked goods, making it a satisfying start to the day.
Facilities
7.0
The hotel had decent amenities available, although I expected a bit more for the price paid.
Neil
United Kingdom,
June
2024
7.6/10
I had a decent stay at the hotel; the rooms were spacious and very clean, which I really appreciated. The staff was friendly and helpful, making my time there more enjoyable. However, the noise from the nearby railroad and main road was a bit disturbing, especially at night. The dining options for breakfast were quite good but could use some improvement.
Rooms
7.0
The rooms were roomy, very nicely furnished, and very clean. However, they were uncomfortably hot at times, and with the windows open, the noise from the railroad and main road made it hard to sleep.
Service
9.0
The service was great! The staff was really friendly and helpful, which added an 'at home' feeling to my stay.
Location
6.0
The location had a relaxing village atmosphere, but the noise from the nearby road and railway made it a bit annoying, especially when trying to get a good night's sleep.
Dining
8.0
The breakfast was surprisingly good, with plenty of options including eggs, cheese, and sausages, along with a great salad bar.
Facilities
8.0
The facilities were quite nice, though I didn't get a chance to explore everything in detail.
Edwin
United Kingdom,
June
2024
7.2/10
I stayed at this hotel and while the overall experience was decent, there were a few drawbacks. The rooms felt smaller than I expected, and they didn't quite match the photos I saw online. The location was a bit noisy due to nearby traffic, but the service was exceptional and made me feel at home. Overall, it was a comfortable stay, though I wish the value for money was better considering some of the issues.
Rooms
7.0
The rooms were nice and comfortable, although they were small by NYC standards and didn’t look like the pictures on the website.
Service
9.0
The staff were incredibly friendly and helpful, which added a great touch to my stay.
Location
6.0
The location was just outside central Tingvalla in Karlstad, but the proximity to a railroad and a main road made it quite noisy, especially with the windows open.
Dining
7.0
Breakfast was quite good, with a nice range of hot and cold items, but I found the dining options in the evening to be lacking.
Facilities
7.0
The hotel amenities were decent, but nothing too luxurious stood out.
Scott
United Kingdom,
May
2024
7.6/10
I had a really nice stay at this hotel! The location is super convenient, just a bit outside central Tingvalla in Karlstad, which made exploring the area easy. The rooms were a good size and beautifully clean, though I did feel they could use a touch of modernization. The staff were friendly and helpful, adding a nice personal touch with a welcome basket in our room. However, the breakfast options could use some improvement as it felt a bit monotonous after a few days. Overall, it was a pleasant experience and great value for money!
Rooms
8.0
The room was a good size and beautifully clean, with a comfortable layout, though it could use a bit of modernization.
Service
9.0
The staff were friendly and helpful, compensating for any shortcomings with their warm service. The welcome basket was a lovely touch.
Location
9.0
The hotel is conveniently located just outside central Tingvalla in Karlstad, making it easy to explore the area.
Dining
5.0
The breakfast had some tasty options but turned out to be somewhat monotonous and poor after a few days.
Facilities
7.0
Facilities were adequate, but nothing stood out as particularly amazing. It felt modern but lacked a certain luxurious touch.
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